Fresh Rewards

Fresh Rewards Card

Fresh Rewards makes it even more rewarding to shop at Lowes Foods, because it allows you to take advantage of weekly instant rewards, earn gas rewards and receive special promotional offers. It’s our way of saying thanks for allowing Lowes Foods to serve you and your family.

For a complete list of Fresh Rewards Frequently Asked Questions, see below. You can also check out our Privacy Policy and Terms & Conditions.

*Purchases of wine, beer, tobacco, fuel, taxes, services, Lowes Foods gift cards, open value cards and lottery tickets are excluded from the Fresh Rewards program.

If your Fresh Rewards Card number contains 12 digits, please leave off the last number. 

Frequently asked questions

  • What is Lowes Foods Fresh Rewards?

    Lowes Foods Fresh Rewards is designed to provide rewards and benefits to our loyal guests. Fresh Rewards include: instant rewards (discounts on thousands of items in our stores), gas rewards, digital rewards and special promotional rewards.

  • How do I enroll in Fresh Rewards?

    Please visit your Lowes Foods store to request an enrollment brochure and card to enroll, or you may enroll at our in-store kiosk or online at https://rewards.lowesfoods.com/.

  • Can I add family members to my Fresh Rewards account?

    Yes. Please visit the Customer Service desk at your Lowes Foods store, the in-store enrollment kiosk, or the enrollment site at https://rewards.lowesfoods.com/ for instructions.

  • What information do I have to provide to enroll in the Fresh Rewards program?

    The information requested in the enrollment process is designed to maximize the benefits that you will receive from the Fresh Rewards program. A valid email address is required in order to be eligible to earn rewards. Additionally, providing a phone number allows our cashiers to easily look up your Fresh Rewards account if you ever forget your card.

  • Can I use my Fresh Rewards card at any Lowes Foods store?

    Yes. Fresh Rewards cards are accepted at any Lowes Foods store.

  • Will I need to present my Fresh Rewards card at check-out to earn gas rewards?

    Yes, or you may ask the Lowes Foods host to look up your account using the phone number you provided at the time of enrollment.

  • What are the terms and conditions of the Lowes Foods Fresh Rewards program?

    Check out our Terms and Conditions regarding your Fresh Rewards card.

  • Do gas rewards expire?

    Gas rewards expire 30 days from the date they are printed for you at the store. You will see the expiration date on the coupon, so be sure to use it by that date.

  • Do all of my purchases count toward my gas rewards?

    Most items count toward gas rewards. The following purchases are excluded: wine, beer, tobacco, prescriptions, fuel, taxes, services, Lowes Foods gift cards, open value cards and lottery tickets.

  • How can I check my Fresh Rewards?

    Simply present your Fresh Rewards card to any Lowes Foods cashier and request your balance.

  • I lost my Fresh Rewards card. What do I do?

    Please visit the Guest Services desk at your Lowes Foods store, and we will be happy to issue a new card and link it to your existing account.

  • How do I stop receiving communications about Fresh Rewards?

    You may update your profile at an in-store kiosk or on our website at https://rewards.lowesfoods.com/.

  • How do I change my email subscription status?

    You may update your profile at an in-store kiosk or on our website at https://rewards.lowesfoods.com/.

  • How will you use my personal information?

    Your personal information will be used to be able to look up your account using your phone number and contact you by mail or email with special offers. Lowes Foods will not sell your personal information to any third party. For more information, see our Privacy Policy.

  • How do I receive special offers?

    Special offers will be sent by email. A valid email address is required in order to receive special offers.

  • When I receive a special offer, how can I use it?

    Terms and Conditions will be provided with each offer to indicate how and where it can be used.

  • My friend received a special offer and I didn't. Why?

    Fresh Rewards is designed to provide special offers to members based on their shopping history and selected areas of interest. Use your Fresh Rewards card each time you shop and make sure that we have your correct email address.